At AVIN Dental, we make it our goal to have a 100% satisfaction and never leave a customer dissatisfied. We work hard to meet that goal and make sure our customers have a great experience when shopping with us.
In the unlikely event that you are not completely satisfied with your purchase, you can return your order to us within 30 days from the purchase date (the time the order is placed) for a refund of the purchase price (excluding original shipping cost). There are No exchanges or refunds on Special Orders not found on our website. Return shipping cost will be at customers’ expense. Please note that all returned items must be in new, unopened cases, originally sealed, and perfect resalable condition with the original box and/or packaging (deemed by us) to qualify for this return policy. Returns may be rejected due to the physical condition of the items upon receipt in our warehouse or the manufacturer’s.
To return your order, just follow our easy 3 steps return process as below:
1. Contact us at to receive the return shipping address with RA (Return Authorization) number.
2. Carefully pack the products for shipping to avoid damage in transit, write down the RA number clearly on the box, and ship it by prepaid traceable transportation to the address given to you. It is recommended that you insure the package for your purchase price as we are not responsible for loss or damage to merchandise that is being returned.
3. Once the returned products have been received and inspected by the fulfillment center, your refund will be processed and a credit will be automatically applied to the original method of payment within 7 days.